About CTI

At CTI, innovation is at the heart of everything we do. As leaders in our field, we strive to deliver exceptional, custom-tailored solutions that drive success for our clients. Our expert team combines industry insight with cutting-edge technology, ensuring that we not only meet expectations but exceed them.

We're committed to fostering an environment where creativity flourishes, and collaboration thrives. By embracing the challenges of a dynamic global market, we aim to set the standard for excellence and integrity in our industry. If you're passionate about making a difference and advancing your career with a team that values professionalism and innovation, CTI is the place for you.

The team

At CTI Digital, the Project Management team is the heart of every campaign, bringing ideas to life from concept to completion. They act as the strategic bridge between our clients and technical teams, ensuring smooth collaboration, clear communication, and timely delivery. They keep all project elements in sync, overseeing timelines, budgets, and resources to ensure every detail aligns with our client goals. With a mix of adaptability, foresight, and leadership, our Project Managers guide projects through challenges and milestones, all while delivering innovative solutions that drive results.

What you’ll be doing

As our Lead Project Manager, you’ll oversee a team of project managers, stay hands-on with your own projects, and take responsibility for:

• BOLT Updates: Lead weekly updates for the Business Operations Leadership Team, presenting key performance indicators, tracking group successes, and discussing challenges to drive continuous improvement.

• Capacity Planning: Proactively manage and forecast resource requirements, aligning team capacity with the project pipeline to ensure timely delivery and optimal utilisation of resources.

• Project/Programme Governance & Reporting: Ensure robust governance of projects and programmes, maintaining clear communication, adhering to timelines, and providing accurate progress and risk reports.

• Resource Management: Manage resource allocation across projects, optimising team capabilities and balancing workloads to meet business objectives efficiently.

• Client Communication: Build and maintain strong, transparent communication with clients, managing expectations and ensuring alignment with deliverables, timelines, and business objectives.

• Mentorship & Career Development: Offer guidance and mentorship in areas of expertise, supporting team members’ growth and fostering a culture of continuous learning and professional development.

What experience you need to be successful

• Proven experience in leading and motivating cross-functional teams—coaching junior team members and fostering a positive, high-performance culture.

• Ability to manage and deliver complex projects on time, within scope, and within budget, ensuring clear and measurable outcomes.

• Excellent communication skills, with the ability to convey complex information effectively to diverse audiences, from clients to team members and executives.

• Strong decision-making skills under pressure, maintaining composure and guiding teams through high-stakes or tight-deadline situations.

• Exceptional organisational and prioritisation abilities, ensuring multiple projects are meticulously managed from start to finish.

• Solid understanding of project budgets and risk management, balancing costs with quality and timeline to ensure profitability and client satisfaction.

• Experience with project management software (we use Jira, Confluence and GSuite) and methodologies (Agile / Waterfall)

We’re challenging the 'Gender Confidence Gap,' which suggests that individuals will only apply for a job if they meet 100% of the criteria. Some of our best hires didn’t check every box in the role description, so if you were about to rule yourself out, we still encourage you to apply!

Learn more about our commitment to equality, diversity, and inclusion here.

Interview process

We’ve designed our process with you in mind. This is as much an opportunity for you to make sure CTI Digital is right for you as you are for us. We’ve embedded a values driven approach to recruitment and offer transparency and feedback at each and every stage.

Candidate experience is incredibly important to us. You’ll have a dedicated member of the Talent Team with you every step of the way, ready to answer questions or make reasonable adjustments as needed.

📞Screening Stage - a 30-minute exploratory call with our Talent Team

💻1st Stage - Video call with a senior member of the Project Management team. A chance to explore the role and responsibilities.

💡A take home task will give you the opportunity to show us what you can do!

📆2nd Stage - A face to face interview with the Project Management team.

🎉Offer - If we think it’s a good fit, we’ll make you an offer!

What’s in it for you

🏖️28 days annual leave, in addition to the bank holidays
🏠Hybrid-working - we’re in the office twice a week
📚Six days per year for your continuing professional development (CPD)
👶Workplace nursery scheme
🏥Health cash plan
🚴Cycle-to-work scheme
⏰Flexible working hours
🧠Employee well-being and mental health programme
🐶Relaxed working environments - office dogs welcome!
🥐Breakfast on us every Monday
🎉Company socials and lots of fun!